Barca logoRobotics
Support case

Inquiry Regarding Scheduling and Scope of PM Plan NXB-KIT-921-013 for R-50 Robot

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00197 ... Closed the case after receiving confirmation from the customer that their request was fully resolved.

Need more help?

Escalate once the self-serve checks are complete.

Use the resolution summary below first. If the symptom remains, contact support with the case ID, error code, and product details so the next step can be triaged quickly.

Resolution summary

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00197 ... Closed the case after receiving confirmation from the customer that their request was fully resolved.

Resolution steps
  1. Review the resolution summary and confirm the fault on the affected robot or cell.
Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

Related documentation
Documentation
TroubleshootingNXB-KIT-921-013
Error E-PM-002: Preventive Maintenance Service Marked as Incomplete for Plan NXB-KIT-921-013

... - Service Plan: NXB-KIT-921-013 > - Robot Serial Number: R50-12345ABC > - Service Date ... , robot serial number, and service plan ID (NXB-KIT-921-013) are all correctly listed on the service ...

Documentation
Maintenance GuideNXB-KIT-921-012
Scheduled Maintenance for NexBot Robotics using the 921-012 Annual PM Plan

Scheduled Maintenance for NexBot Robotics using the 921-012 Annual PM Plan ... preventive maintenance annual service robot maintenance NXB-KIT-921-012 service plan R-20 R-50 C-10 S-5 uptime

Documentation
Maintenance GuideNXB-KIT-761-003
Scheduled Maintenance Procedure for NexBot Robots Using Kit NXB-KIT-761-003

This article provides the 4,000-hour scheduled maintenance procedure for NexBot R-20, R-50, and R-100 series robots using the official NXB-KIT-761-003 Multi-Part Maintenance Kit.

Continue case review

Continue troubleshooting

Keep this case open, then use the global header search when you want the assistant to continue from the current case, error code, and product details.