Support case

Intermittent EtherCAT Communication Loss on R-50 Robot Arm with NET522-001 Cable

Industrial Robotics & Maintenance Parts case CASE-00265 ... The system logs a fieldbus communication timeout error and halts production. ... Fault occurs during rapid, repetitive arm movements

Resolution summary

Industrial Robotics & Maintenance Parts case CASE-00265 ... The system logs a fieldbus communication timeout error and halts production. ... Fault occurs during rapid, repetitive arm movements

Resolution steps

Review the resolution summary and confirm the fault on the affected robot or cell.

Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

Related knowledge

Knowledge

TroubleshootingNXB-CBL-NET522-001

Troubleshooting E-8004: Intermittent Communication Loss with NET522-001 EtherCAT Cable

Troubleshooting E-8004: Intermittent Communication Loss with NET522-001 EtherCAT Cable ... error NXB-CBL-NET522-001 intermittent connection robot cable signal loss troubleshooting NexBot ...

Knowledge

TroubleshootingNXB-CBL-NET533-002

Troubleshooting E-1804: Intermittent EtherCAT Communication Loss with NET533-002 Connector

Troubleshooting E-1804: Intermittent EtherCAT Communication Loss with NET533-002 Connector ... NXB-CBL-NET533-002 communication loss intermittent connection robot error M12 connector IP67 ...

Knowledge

TroubleshootingNXB-GEN-241-006

Troubleshooting Error E-8021: Intermittent Communication Loss on NXB-GEN-241-006 Digital I/O Module

Intermittent communication issues with EtherCAT devices are most commonly caused by ... EtherCAT communication cables should be physically separated from high-power motor or VFD cables.

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