Support case

C-10 Robot Joint 4 Servo Motor (AC111-009) Intermittent EtherCAT Communication Loss

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00403 ... The issue happens randomly, sometimes after hours of normal operation, causing the ... Symptoms

Resolution summary

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00403 ... The issue happens randomly, sometimes after hours of normal operation, causing the ... Symptoms

Resolution steps

Review the resolution summary and confirm the fault on the affected robot or cell.

Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

Related knowledge

Knowledge

TroubleshootingNXB-SRV-SD131-011

Troubleshooting Error E-8401: EtherCAT Communication Loss on NXB-SRV-SD131-011 Servo Drive

... robot controller has lost its real-time communication link with the drive, typically ... E-8401 servo drive fault EtherCAT error communication loss NXB-SRV-SD131-011 NexBot Vision axis fault ...

Knowledge

TroubleshootingNXB-CBL-NET522-001

Troubleshooting E-8004: Intermittent Communication Loss with NET522-001 EtherCAT Cable

Safety glasses ... This error typically indicates an intermittent or total loss of communication between the robot controller and an EtherCAT slave device, such as a servo drive or I/O module.

Knowledge

TroubleshootingNXB-CBL-NET533-002

Troubleshooting E-1804: Intermittent EtherCAT Communication Loss with NET533-002 Connector

Troubleshooting E-1804: Intermittent EtherCAT Communication Loss with NET533-002 Connector ... NXB-CBL-NET533-002 communication loss intermittent connection robot error M12 connector IP67 ...

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